Internet cuts off intermitidatly, virgin media or speedtouch modem??

By dadamski ·
i currently use virgin media broadband (not wireless) with a 330 speedtouch modem, the internet works fine for a large percentage of the time , the problem i have is that the internet cuts out at intermittant times , when this happens i have to recconect by double clicking the icon on the desktop just as i do when i start up the computer, now, in the day time this is not a massive program but when i leave my machine on overnight to download i often wake up in the morning to find that the internet has cut out (probably about 5 mins after i went to bed)which is extremely frustrating , i have contacted virgin they say there is no prob at their end and the modem seems to work fine most of the time so im quite baffled.. , my operating system is windows xp , is their maybe a script i could use to get it to reconnect automatically or another solution??

anyone got any ideas how to solve this prob????

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operating system

by dadamski In reply to Internet cuts off intermi ...

to add to previous post , my operating system is windows xp

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Check your Internet Options.........

by ThumbsUp2 In reply to Internet cuts off intermi ...

This particular 'modem' is a source of frustration for many people. If it were me, I would ask Vergin Media to replace it.

Since this 'modem' is not considered to be a LAN connection, but instead a dial-up connection, check your internet settings to make sure this dial-up connection is not set to hang-up when not in use.

This particular 'modem' is explained very good at the WIKI and seems to be a very poor choice of equipment.

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Is this a USB dial up modem?

by Peconet Tietokoneet In reply to Internet cuts off intermi ...

If it is, then you will have this slight problem with the line dropping. If the line drops to a certain level then you will loose the connection.

Or you could try this little bit of software out:

Software Description:
Does your Internet Service Provider drop your dial-up connection after what seems like only nanoseconds of account inactivity? Stay Live 2000 keeps your Internet Dial-Up Connection active and on-line by periodically sending a small TCP/IP packet to one of the many Atomic Clocks maintained by the United States Government. Sending these small packets prevents your ISP from dropping your connection due to inactivity.

Download here:

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