Discussion Locked

Internet Explorer

0 helpful
6 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a Win98SE PC with a network connection to another PC and a cable modem connection to the internet on the other PC. The internet and network connection was working fine until someone uninstalled MSN from this PC. Now IE will not work and neither will Outlook Express, message says "can't find server". I have tried reinstalling MSN, but it will not connect to the internet to finish installing. I have looked at all the LAN settings and don't see anything wrong. Can anyone point me in the right direction where I need to go to fix this problem.

6 replies

by shanghai sam

Uninstalling MSN can wreak all types of problems. First, get on another computer and go to the MSN web site. Go to help section and look for live support. 24 hours a day that will chat with you to resolve the problem. Without specific error messages, it is hard to see what the problem is. First go to add and remove windows components section from add/remove programs. Check off MSN, IE, and Outlook express to be installed - something may be missing or corrupt. Check to see if the NIC is functioning properly from the device manager. Next go to start- run and then type winipcfg. A box will open, from the list adapters you should see your NIC. Select it, click release all and then renewal all. It should grab an IP address if the card is functioning properly. If is doesn't and the NIC is okay, then check to see if you TCP/IP protocols are still there - if they are not listed for you NIC you will have to install them.To check them go to network in the control pane and look under configuration. Good luck

by choppit

Check that the gateway and DNS IPs are set to the address of the ICS host.

Set IE to automatically detect settings.

This discussion is closed to new replies.