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  • #2189078

    Internet Explorer stops working

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    by blair.sweigman ·

    Internet Explorer works fine for about 10 minutes, then after that time, I get “unable to display page” message for any url I enter. DNS works fine, Outlook Express and ping continue to work. It has service pack 2 and all the security updates and has been cleaned of known viruses and spyware.

    What can I do besides a clean reinstall of WinXP?

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    • #3058081

      Reply To: Internet Explorer stops working

      by willcomp ·

      In reply to Internet Explorer stops working

      Somewhat of a long shot but try running winsockfix.exe. May help, won’t hurt. Link below.

      http://www.tacktech.com/display.cfm?ttid=257

      Dalton

    • #3058078

      Reply To: Internet Explorer stops working

      by bart777 ·

      In reply to Internet Explorer stops working

      Before you get nuclear on the poor box try another browser. It may be that there was some piece of spyware that found it’s way in and damaged IE. Try downloading Mozilla\Firefox and testing to see if this is really a problem with the browser or the PC.

      If Mozilla works with no errors then you could try removing and reinstlling just IE. I know that’s not easy but it can be done. Or just continue using the alternate browser. I have several customers that no longer use IE due to it’s problems with spyware.

      Good Luck

    • #3057967

      Reply To: Internet Explorer stops working

      by master3bs ·

      In reply to Internet Explorer stops working

      There are a number of avenues to pursue for web browsing before reinstalling XP. Here are some places to start.

      Check for spyware and the like first. Spybot and adaware are two popular programs to run for that. That is the most likely problem. It is best to run these prgrams in safe mode, as well as a virus scan.

      Do this too. Go to Internet Options. On the general tab click settings. Lower the number of “amount of disk space to use” to 20 MB. Click OK once. Click Delete Files on the general tab.

      My blog describes why this is a possible solution: http://techrepublic.com.com/5254-6257-0.html?forumID=99&threadID=180502&messageID=1864552&id=4212131

      Also under IE Options, click on LAN settings. If it is checked, uncheck “automatically detect settings.” (Sometimes you need this, sometimes you don’t; try it either way.)

      Make sure that the other two options on this page are NOT checked (automatic configuration script and proxy server.)

    • #3070925

      Reply To: Internet Explorer stops working

      by prasantjain ·

      In reply to Internet Explorer stops working

      Hi,
      1. Unistall Internet Exloper.
      2. Use (Hijackthis) which can be freely downloaded to clean up the all entry except Antivirus startup.
      3. reinstall internet explorer & patch it up.
      4. LAST BUT NOT LEAST USE MOZILLA FIREFOX.

    • #3115707

      Reply To: Internet Explorer stops working

      by bagmaster50 ·

      In reply to Internet Explorer stops working

      You say DNS is ok. What tools did you use to check the DNS with? Have you tried the nslookup and netstat tools form a command window? Netstat is a very powerful tool for solving network problems. Here’s a good read on netstat, http://techrepublic.com.com/5100-1035-5149569.html

      DNS can appear to be ok when in actuality it’s not.

    • #3115512

      Reply To: Internet Explorer stops working

      by blair.sweigman ·

      In reply to Internet Explorer stops working

      Nevermind, I reimaged

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