15 replies
I resolved this for one of my customers.
Right Click on My computer. Choose Hardware devices, Choose Modem, and IF YOU SEE MORE THAN ONE, as I did then REMOVE THEM ALL.
Restart the computer and the correct modem should be found and it will all be OK. No more page not found
Thanks
Alan Robinson http://rcss.uk.com/
Sorry forgot to mention. My previous reply was for your Point two.
Alan
by danielr
by kgosnell
The answer by Mr Robinson is one aspect and a good one, however I have had this problem , and one method to resolve it is to select the repair option under tools, or run System File checker to make sure that no dlls or drivers have lost their way ifnot resolved , or reinstall IE explorer . There is an issue with a text viewer in the new version of IE5.5 and some updates, but remember it is a collective issue , depending on what is installed on the machine as to how and when it malfunctions, try the fix file option , and then repair option, or simply reinstall it, but note what resolves it , no matter what you do to fix it , as it can and likely will return up the road at some point , an annoyance but once fixed it is minimized if it occurs again, research is being done to solve it completely.
Luck
by kgosnell
by danielr
by duskos
Another thing worth checking is proxy settings.
There are two things to check:
1. In IE. Check settings on Tools, Internet Options, Connections, LAN settings.
2. Winsock Proxy Client (WSP). Check if WSP is installed. Check if there is icon for WSP in Control Panel. If it is, remove it and reinstall it if necessary. WSP Client, when installed actually replaces winsock.dll. So if you've got bad luck, you may need to uninstall and reinstall TCP/IP protocol in Control Panel/Networking.
by danielr
by kgosnell
I would like to add a workaround that works sometimes if the issue is hitchhikers such as WebBugs , and spyware, it won't resolve the problem , rather allow going around in most cases if not an issue with a bad browser. Find a way to get to the siteto be viewed, if it takes multiple attempts or what ever , you can make links on your on machine and send them to the customer. The process is to use the Mail link to add a stable controller to the action, and allow strait connection without a snoopon the query end. But you must copy the address on the page to be viewed , place it in a mail message to yourself or to another as a clickable link. Bottom line , it appears the servers have made updates that are not nice to MS software, as to who is responcible for the fix is conjecture , as this is only part of the problem due to a softspot in the MS browser, but I would take a working browser install and try it on a non working machine and see if it's a issue with the product maker to eleminate that aspect also. Also another sent me this fix he used to resolve the viewer aspect on his particular machine (Don't do it if you are not qualified , and or, can recover if it don't fly [IE: Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\View Source Editor\Editor Name]
@="\"C:\\Winnt\\notepad.exe\""
save as vsource.reg and double click.] Luck
by danielr
by d4dar
Hi
For the cannot browse in IE, but can in other browsers: I would try deleting temp internet files, cookies & history (from windows explorer) then using the repair option (control panel - add/remove programs -find "Microsoft IE 5 & internet tools" click on it & then click add/remove then choose repair option.
for the other; you can do one of the following: globally enable dns in network or replace both winsock.dll & wsock32.dll or I would replace the tcp/ip stack by removing all instances of tcp/ip from the network stack in the control panel. then deleting the following files (vip.386 & vtcp.386) and then adding tcp/ip back in the control panel. (add - protocol - add & choose Microsoft on the left & tcp/ip on the right)
by danielr
by spn
for 1&2:Have you tried to re-install the browser with the latest verion?
The 2nd client can the ping a web address?
if not it might be some thing with the DNS
can the 2nd client ping an IP?
what condition are the machines in ,i mean does theuser install and remove alot of programs?or play around with settings and folders? Is the machine performance well below what it should be? if yes there may be other files corrupt in the actual OS.
Try
Removing TCP/IP(restart)
Remove Dial up networking(restart)
Re install TCP (restart)
Reinstall DUN (restart)
all the restarts are not realy needed but i have found it often works better that way
Also if they are running Win95a or b , have them install the MSDUN1.3 upgrade
by danielr
by danielr
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