Internet goes off when Switch User (Vista)

By agustingarzon ·
I'm experiencing this issue:

The internet goes off when I enter the "Switch User" screen in Windows Vista.

How can I tell ? Ok, I click CTRL-ALT-DEL, then I pick the "Switch User" option, then users screen comes up. I pick any of the users and log in, and I can see the network icon in the tray with a red X, and a few seconds after it connects as usual.

I wonder why is this happening. I need the network connectivity to remain at all times. I can't remote desktop this computer because it loses connectiviy as soon as it enters the Switch User screen.

Perhaps it has to do with the wireless adapter. It's an Edimax USB wireless adapter.

Could you help me troubleshot this ?

Just need to keep the connectivity at all times, even while in switch user mode...

Thanks a lot !

Agustin Garzon

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All Answers

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Might depend on how much RAM you've got ...

by OldER Mycroft In reply to Internet goes off when Sw ...

So can you post with the specs of your computer please.

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The entire Internet? :^0

by seanferd In reply to Internet goes off when Sw ...

That, I believe, is a security feature.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

In this key find or create a new chain value
and set it to

Perhaps there is also a way to do this with local/group policy.

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Solved !

by agustingarzon In reply to The entire Internet? :^0 ...

Ok, this issue was too much ado about nothing...

Fortunatelly, reinstalling the USB Wireless Adapter driver a couple times did the trick.

Now, everytime I go to the windows Switch User screen, the network connection remains untouched. This is pretty important. This way I can still reach the computer in the network, which was not possible during the issue.

Thanks for your suggestion Seanfeard, what does Keep Ras Connection mean ?

I think this may have been an issue of the Edimax USB driver on Windows Vista x64. Reinstalling a couple times (gave other issues the first times) did the trick.

Thanks for your help !

Agustin Garzon.

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Excellent! (And an answer.)

by seanferd In reply to Solved !

RAS is the Routing and Remote Access Service, which is what provides network connectivity.

In Vista, it seems to be set to stop and re-start when switching users. For some reason, it doesn't seem to be set this way all the time, or some people just don't notice. In any case, that registry entry can be set to ensure that the network connection is either maintained or broken when a logon/off event occurs.

Glad it's working for you now. I like the fix. :)

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Vista disconnects internet

by jslatter770 In reply to The entire Internet? :^0 ...

I have a similar problem in which Vista disconnects the internet after the computer is not used for a few hours and goes into power save mode. When I log back in the internet is disconnected and I have to disable and then enable the network hardware to restore connections. I considered trying to add the KeepRasConnections that you recommended, but I was wondering which value type to use. The registry uses several different value types. I was not familiar with the term "chain value". Could you explain please?....Thanks

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May be a lot easier, but

by IC-IT In reply to Vista disconnects interne ...

would you be kind enough to post your question in your own thread, Thanks.
That way when someone answers your question you may mark the answer as Helpful. This has the added benifit of assisting others in finding a good solution.

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