General discussion


Interview question

By Ausie ·
A friend of mine has an interview tomorrow for a pc support/help desk position in her company. What kind of questions should she expect at the interview? Any comments/advice is very appreciated!

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

Depends on the person interviewing

by Hockeyist In reply to Interview question

If the interviewer is worth their salt then...
They would ask questions relevant to the job description. Ask if a job description is available and study this for clues as to what is expected.
For a help desk/support role I would expect level 1 and 2 type questions and people skills questions. Also expect questions that are designed to get a reaction from the interviewee.
There are heaps of sample questions on the Internet. I did a search of Tech Republic site and found a wealth of information here (the first link that I list below is an actual questionaire typical of L1/L2 jobs. Try the downloads section. I searched for "interview" and "test" and got a lot of hits.
Also don't forget that intelligent questions are expected of the candidate.
Try these links;

Related Discussions

Related Forums