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Introduction about you to the customer

By selvarani_c ·
What is the best way to introduce myself to the US client?
What is the best way to impress the Client fron what to know.

It would be great if i can get the response at the earliest.

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Introduction about you to the customer

by TimTheToolMan In reply to Introduction about you to ...

Hi,

Are you planning to meet them in person or via email or the net somehow? Maybe video conferencing?

The best way to impress anyone is to be confident and to know what you're talking about. Also quickly gain an understanding of the other people's issues.

If by mail, then it is impertative that the message be clear, concise, shortish and error free. There's nothing worse than typos in an important message - first impressions count for a lot!

If video conferencing, then the same goes for the first answer... I had a friend once who was doing a job interview by video conference and his end failed. He spent five minutes trying to fix it but didn't realise that their end was fine and they were watching everything he was doing!

Not that I'm saying that could happen to you :-)

Cheers,
Tim.

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Introduction about you to the customer

by selvarani_c In reply to Introduction about you to ...

Poster rated this answer

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Introduction about you to the customer

by TimTheToolMan In reply to Introduction about you to ...

Your actions throughout your life will be reflected in your dealings with clients.

If you carelessly reject an answer that someone takes time to help you with, without taking the time to initiate a dialogue to narrow down what it is that you really need....

...then that attitude will reflect in your future dealings with any clients. Good luck, you're going to need it.

Tim.

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Introduction about you to the customer

by selvarani_c In reply to Introduction about you to ...

The question was auto-closed by TechRepublic

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Introduction about you to the customer

by kees.valkenswaard In reply to Introduction about you to ...

I sympathize fully with TimTheToolMan. Why do we provide answers to people who bluntly reject them without telling what the reason is they can not use our answer? I hope to learn something from this site as well!
With technical questions I often did some work to test the solution or to understand the question. Quite often I know for sure that my answer works. However, the one who asked the question just refuse it or at the most tells that (s)he has solved the issue. I should like to know that other solution as well.
In this case I absolutely agree that just rejecting good advice does not impress me. It is only a matter of bad taste.
Good luck with your endeavours.

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Introduction about you to the customer

by kees.valkenswaard In reply to Introduction about you to ...

If you want to talk over the phone avoid looking like a telemarketer who is just trying to submit its lesson. Thus, do not just read your script. Be sure that you really know hat you are talking about. And be honest. If you don?t know something it is usually better to admit that rather than to invent a silly answer. If you have the feeling that it would be rather easy to find a correct answer, why not saying that you will look it up.
I myself do a lot of training courses. I am always glad if somebody asks if I know something about a specific program and I can say: Luckily enough no. However, if you have a copy somewhere running I am pleased to look at it. And in 95% of the cases I am able to solve their questions, just by knowing a lot ofother programs, their structure and how to interpret the silly advice from most help screens.
So, in summary show clearly what you know and can. Be honest about your limitations. The latter without underestimating yourself.
I remember the first time I visited TechRepublic Q&A. I was quite impressed by all those people knowing immediately the correct answer [at least in their view]. Now that I am participating some time I know that there are many areas where my knowledge and experience are notso much at a beginner?s level as originally thought.
Good Luck
PS If you want to mail me [kees.valkenswaard@planet.nl] put Q&A als part of the subject line.

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Introduction about you to the customer

by selvarani_c In reply to Introduction about you to ...

The question was auto-closed by TechRepublic

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Introduction about you to the customer

by John Tieso In reply to Introduction about you to ...

I have had several non-US clients/vendors introducing themselves to me over the years trying to secure work. It is not easy to make sure that you are doing the best job you can. However, there are some things you can do:

1-Try to determine in advance what the mode of meeting will be. If it is telephone, then carefuly script your presentation to accomodate the phone. if you can, get the other party a presentation in advance (Call to confirm its receipt or send overnight) and develop your script with that in mind. If not, then organize your thoughts in sort of an 'elevator speech' (less than a minute quick capsule of you, and then inquire of then for their questions. if you can't tell them about yourself clearly in a very short time, you have a problem. leave the most technical to a followup after they have asked their questions, and only if they ask.

2- By Netmeeting, or other collaboration tool. The world is different here. You have to worry about your appearance, and your presentation. Try to avoid dark, solid colors that could blend. Be prepared for the difference between transmission rates in the two countries. have your presentation ready and tested to be sure it works on Netmeeting or whatever you are using. Speak clearly and allow for slow transmission. Ask how the transmission is going through. Adjust accordingly.

Show yourself to the client. Your preparation will tell more than you will about your competence. Good luck

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Introduction about you to the customer

by selvarani_c In reply to Introduction about you to ...

The question was auto-closed by TechRepublic

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Introduction about you to the customer

The best way to introduce yourself depends on what type of meeting it is and what you are proposing to do for the client. Focus on the client's needs.

As to telling the client what you know (I think this is what you meant), be able to show or tell them about other successful projects you've completed that are similar to what you'll be doing for them.

Good luck!

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