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Iomega Jaz Problematic Technology?

By tcarlyle ·
I don't know who here is familiar with the problematic history of Iomega's Jaz drives, so here's a quick run-down (I gathered this information from various forums during the past several years): The drive works great when shipped (either the earlier1GB or the more recent 2GB versions), but then begins to "hang" while reading or writing larger chunks of data. The drive basically freezes (external) or locks the computer up (internal), requiring a hard power-off. This experience typically destroys the removable media, which in turn (according to Iomega) irreversibly damages the drive itself. The damaged drive tends to act almost like a virus, destroying any further media inserted into the drive. What's more, any media thusly damaged will destroy any other drives it is inserted into.

I have owned 4 drives over the past 10 years, and this has happened in every case.

Here's my question: At one point, someone in a forum I subscribed to referred me to an announcement by Iomega that they would replace any drive destroyed in this way, regardless of warranty status. Does anyone know a reference on how I can obtain this announcement or how I can get this drive replaced?


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