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IPF in OUTLLIB.DLL

By termy_us ·
Two systems suddenly started getting the following errors:

This is with Outlook 2000:

OUTLOOK has caused an invalid page fault in module OUTLLIB.DLL at 015f:3a462279

This is with Outlook 98:

OUTLOOK has caused an invalid page fault in module OUTLLIB.DLL at 015f:6e44a6ce.

I have tried the recommended MS fixes from KB, but none have seemed to do the trick.

Both clients access an Exchange 5.5 SP2 mail server and have been working fine for over a year's time without errors. Before anyone asks, there are no other mail clients installed (Such as Eudora) and it doesn't seem related to the MAPISP problems that are published everywhere. The OL2000 client doesn't show any pattern to the errors. While the OL98 clients seems to experience them most when trying to print e-mails.

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IPF in OUTLLIB.DLL

by JParade In reply to IPF in OUTLLIB.DLL

Re-insatll Outlook. Do NOT uninstall the current version. Use the same version as is already there. Select to over-write existing files if prompted.Hope this helps, JAKE

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IPF in OUTLLIB.DLL

by termy_us In reply to IPF in OUTLLIB.DLL

Guess I forgot to mention I had tried that already. Didn't help at all though. Thanks anyway.

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IPF in OUTLLIB.DLL

by jovajo In reply to IPF in OUTLLIB.DLL

You may try to rename the Outcmd.dat file; or
In case we have an extension problem, follow these steps to disable extensions
a. Start Outlook.
b. On the Tools menu, click Options, and click the Other tab.
c. Click Advanced Options and then click Add-In Manager.
d. In the Add-in list, click to clear the check box for the add-in you suspect.
e. Click OK three times to close all dialog boxes.
You can also try to create a new Personal Folder or a New Profile
Did you check if you have an incorrect version of Outllib.dll
Or
Renamed OUTLLIB.DLL and reinstall Outlook
Regards

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IPF in OUTLLIB.DLL

by termy_us In reply to IPF in OUTLLIB.DLL

That's the same thing that KB article Q182001 stated, which I already said didn't work. Thanks anyway.

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IPF in OUTLLIB.DLL

by Richard Lane In reply to IPF in OUTLLIB.DLL

Long shot, but it might be worth tinkering with the virtual memory settings - if you have it set to the default 'Let Windows manage...' search for the file Win386.swp and check the size. Then set the size manually, and increase by a factor of 50% initially. This should give windows more virtual memory to use before overwriting existing pages (frequently the cause of Invalid Page faults).

Hope this helps - it for me with similar errors

Richard

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IPF in OUTLLIB.DLL

by termy_us In reply to IPF in OUTLLIB.DLL

Nope, this didn't work either. This problem is driving me nuts now. No matter what we try it pops up again after a couple days.

Thanks for trying though.

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IPF in OUTLLIB.DLL

by Spank In reply to IPF in OUTLLIB.DLL

You don't mention that you have these installed, but I had the same problem when Netfolders were being used. With Exchange I find it doubtful that you have them, but I thought I'd throw in my 2 cents. If you do there is a patch on Microsoft's website to fix it. You can also try "detect and repair" in Outlook. Good luck

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IPF in OUTLLIB.DLL

by termy_us In reply to IPF in OUTLLIB.DLL

No, we don't have Netfolders. Thanks anyway.

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IPF in OUTLLIB.DLL

by Richard Lane In reply to IPF in OUTLLIB.DLL

Out of curiosity, you say that these two machines 'suddenly started getting' these errors. What changed on the machines? If nothing, then I would be inclined to start looking more in the direction of possible hardware errors, rather than software. (forgive me for teaching Grandma to suck eggs if I am =}). Try running a thorough disk check with Scandisk to see if you get any bad blocks on the disks. Alternatively try optimizing the disks so that these files get moved elsewhere away from potential bad blocks.
If none of these work, again as a long shot, try swapping the RAM from a good machine with one of the bogus ones to see if that makes any difference. I have come across many weird errors in my years, and the memory is often a strange, but good place to start.

Best of luck, and if I can be of any more help, feel free to e-mail me at rlane@mh2o.com

Richard

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IPF in OUTLLIB.DLL

by termy_us In reply to IPF in OUTLLIB.DLL

I like the bit about Grandma. Unfortunately I've already tried your suggestions. Both machines were given the Scandisk/defrag treatment first. On one machine we upped the RAM from 128MB to 384MB with new DIMMS and still the problems persist. I'mstarting to wonder if we'll have to remove Office completely from the computer to resolve the problem.

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