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  • #2141995

    Iphone 7 doesn’t work after update, booting problem?

    by lostalice ·

    Tags: 

    Hello!
    First: English is not my first langauge, please forgive me for any possible mistakes I may make. I will try to explain my problem the best I can.

    Yesterday in the morning I took my Iphone 7 off the charger. I know there was a message that an update would be incoming, so I’m assuming it was downloading the latest update during night.

    However when I turned it on, the Apple logo came up the whole time. I tried to reset it by pressing the volume down button and then the power button (10 sec.). I also tried the other solutions by pressing the down button for 3 sec, then together the power button for 10 sec and pressing the down again. It doesn’t really work. The Apple logo only comes up when I shake the phone.

    I wanted to connect the Iphone with my laptop as another solution suggested it.

    However the laptop doesn’t seem to recognise the USB connection. There is nothing wrong with the cable because it worked with an Ipad.

    Is there still anything I can do here?

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    • #2416928
      Avatar photo

      In rare situations, you wait.

      by rproffitt ·

      In reply to Iphone 7 doesn’t work after update, booting problem?

      Read https://support.apple.com/en-us/HT210616 about waiting.

      That said, most of the time the phone has failed and here repair is not done anymore. You exchange it.

    • #2415027

      Try solutions to fix

      by kelseyedsy4848 ·

      In reply to Iphone 7 doesn’t work after update, booting problem?

      Have you ever tried another USB cable?
      If your iPhone cannot work and gets stuck on the Apple logo, you can try following solutions:
      1. Restart or hard reset iPhone;
      2. Restore iPhone in DFU mode;
      3. Restore iPhone in Recovery mode;
      4. Use iTunes to Update or Restore;
      5. Repair the system using tool like Joyoshare UltFix;
      6. Ask the nearby Apple store for help.

    • #2414999

      Restart

      by jaceytome ·

      In reply to Iphone 7 doesn’t work after update, booting problem?

      Force restart iPhone 7 and iPhone 7 Plus: Hold down both the power and volume button. Hold down for 10 seconds and wait for the Apple logo to appear. Force restart iPhone 8/8 Plus/ X/ XR/ XS Max: Hold down either up or down volume button and the power/lock button at the same time.

    • #2414938

      Solution of Iphone 7 doesn’t work after update, booting problem

      by sophiagarcia ·

      In reply to Iphone 7 doesn’t work after update, booting problem?

      You can change the USB or you can follow these quick tips to fix for when your iPhone keeps resetting or rebooting in a boot loop or is stuck on the Apple logo

      Restart your device by powering off, waiting 20-30 seconds, and powering back on

      Reboot your iPhone or iPad Manually (perform a forced restart)

      Connect to iTunes or Finder and try updating via a computer

      Clean your charging port

      Try removing your SIM card, reseating it in the SIM tray, and then inserting it again into the iPhone

      Use iTunes or Finder recovery mode

      Try a factory reset and then restore from a recent backup

      Set up an appointment with an Apple Store Genius or contact Apple Support for repair options

      For devices that keep resetting every few minutes but allow temporary access to your apps and home screen

      Update all apps from the App Store, if possible

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