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Is Comcast Territorial?

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Hello,
One of my users is using a Gateway Solo laptop and has had trouble conecting to the internet via her exsisting connection at home with Comcast cable. I have gotten the laptop to connect to other ISP's at other locations just fine(using broadband and dial-up). Her Comcast connection works fine on her exsisting desktop but not the laptop. Is comcast configured to only recognize the original pc it was set up on? Any Suggestions? Thanks!

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by brian

No, there is no such problem. I have comcast and work for other people that have it as well. I have 2 PC's. It works on either. However you can only use one IP address at a given time. If you are trying to use both at once, that is a problem. You can get a router to fix this problem.

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