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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Is Comcast Territorial?
One of my users is using a Gateway Solo laptop and has had trouble conecting to the internet via her exsisting connection at home with Comcast cable. I have gotten the laptop to connect to other ISP's at other locations just fine(using broadband and dial-up). Her Comcast connection works fine on her exsisting desktop but not the laptop. Is comcast configured to only recognize the original pc it was set up on? Any Suggestions? Thanks!