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Is It Possible?

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by pfng772004

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I sent my dropped hard drive to the store where I purchased it from. However the person-in-charge is not in the best position to do the inspection. As such, she passed to someone who I may not know about the background of that person. After 1 week, I was told that NONE of my data could be retrieved.

I am not sure about the level of damage caused to my hard drive after the dropping but I can just hear the clicking sound from inner part of my hard drive when I tried to plug it to my laptop.

My question is... is it possible that I can't even get back 1% (of course I am looking for 100% data recovery) of data stored? The reason why am I asking this question is because the person-in-charge of the store told me that NOT to try else where as it won't work at all. Is it true?

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by rkuhn040172

Try somewhere else, but it'll cost you.

Data recovery services in cases of hard failure (physical) can be quite expensive.

I've seen cases where it is several thousand dollars depending on the situation.

Drives home the point of backing up now doesn't it?

by dan.cox

Rick is right.
It is possible but expensive.
My last drive cost just over $2500 to recover.
I did one as a rush job and it was about $4000.
A good company that I use is CBL Data Recovery.
http://www.cbltech.com/
There are tons more out there so do a search on the internet.

by hal 9000

At a guess here I would say that have done exactly what you have done and can not read the drive. So they can not recover any data.

What you need is a [b]Professional Service[/b] that can pull the HDD apart and replace what may be broken or remove the platters and read directly off those. As this requires a Class 1 Clean Room no store will have the necessary equipment because they do not specialise in this work or have the money to waste on occasional use. They will see the HDD with a value of X $ and look at replacement the drive as apposed to the cost of the Data on the HDD which is far more expensive to replace or recover.

Now if you broke the read write heads when you dropped the drive and continued to leave it running it is possible that the Platters have been totally destroyed but my best guess would have to say that the place that you took the drive to doesn't know what they are talking about and certainly doesn't have the Diagnostic Equipment to work with broken HDD's. Any reputable Data Recovery House would have charged you a Deposit to look at the drive which includes dismantling and giving a fairly accurate quote to recover your data with the deposit being included in any Recovery Work that is approved. So if you didn't pay somewhere around the $900.00 mark to get the Quote the drive was never dismantled and looked at in the first place.

At least I believe that is the way that these places work when asked to give a quote on Recovery as I have never asked this of any of them I have just given them the Drives and told them to recover the data. But if you want them to push it through it will cost more than allowing then to recover the data as they have available time. So if you want the data recovered in up to 72 Hours it will cost much more than if you tell them to put it through normally in which case they should take about a week depending on what they are set up to do at the individual places. You can get most places to recover within 24 Hours for a Premium Price and down to 72 Hours while pushed through with a Rush any longer that this is considered a Normal Work and comes at the cheapest price.

Col

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