Is the laptop faulty ? - TechRepublic
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February 9, 2010 at 12:13 PM
jayevans_uk

Is the laptop faulty ?

by jayevans_uk . Updated 16 years, 4 months ago

I have a HP nx6020 laptop which was showing signs of hard disk failure, so I bought another to install.

However, after installation, the hard drive refuses to boot, I get a quick message flashing up on the screen saying Media Test Failure – Check Cable. This comes up even after after I removed the drive. When I try to boot from CD to run setup it says there is no hard drive installed.

I know the drive is correctly installed as I’m using the correct adapter to fit it inside and it fits snugly and securely.

I have tried other drives (though they’re older ones) – with the same result.

I can’t see how a laptop which worked fine (despite the unreliable hard drive) has now become a laptop which won’t accept a brand new hard drive.

Can you give me any advice ?

Regards,
Julia

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