General discussion

  • Creator
    Topic
  • #2258253

    is there a genius here

    Locked

    by ian_gonzales30 ·

    I got a problem that I have researched quite a bit on the web and found many others with the same problem but no fix has been found.

    When I open System Information it says

    “Can’t Collect Information
    Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing.”

    and I believe this issues also has to do with the following after running the network diagnostic which could be why my network doesn’t work Neither can see each other.

    ===================
    – Internet Explorer Web Proxy WMI Error FAILED
    Unable to connect to WMI namespace ‘netdiagnostics’
    Computer Information
    – Computer System WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_computersystem’
    – Operating System WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_operatingsystem’
    – Version WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_operatingsystem’
    Modems and Network Adapters
    – Modems WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_potsmodem’
    – Network Adapters WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_networkadapterconfiguration’
    – Network Clients WMI Error FAILED
    Unable to connect to WMI namespace ‘win32_networkclient’

    any help will b appreciated

All Comments

  • Author
    Replies
    • #3211980

      Check the services and see if WMI is turned on and

      by deadly ernest ·

      In reply to is there a genius here

      that its dependencies are turned on as well.

      Go My Computer >> Administration >> Services or at this point to System Nanagement >> Services.

      I no longer have Windows on my system so I have to speak from memory. not check the layout.

      A few times I have found clients with this problem because something turned WMI off.

      • #3277867

        I agree

        by g.luis ·

        In reply to Check the services and see if WMI is turned on and

        WMI seems to be damaged or not starting due to removal of a program or something. I?m not that versed in that particular aspect, but my solution would be to backup the profile of the users on the machine, boot off the CD and do a repair.

Viewing 0 reply threads