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Is there a trick to downloading resources from this site?

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I just signed up for TechRepublic because they seem to have some very interesting white papers, but whenever I go to a download page the download button does nothing. I tried this in both Edge and Chrome. I thought maybe I needed to be a premium member, but clicking the button for that does not work either (in either browser). I went to the help FAQ, found nothing, and then clicked the “Ask a question” button which directed me to a cbs web page(https://cbsi.secure.force.com/CBSi/submitcase?template=&referer=techrepublic.com&cfs=&data=) which told me that page could not be found. If anyone can point me in the right direction I would appreciate it.

Thanks!

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