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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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Is there a way not to require an online account?
Too many times you are required to register including some companies that email stuff out. Imagine clicking unsubscribe and finding that you must create an account and login in order to stop emails.
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