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ISP, Comcast and Routers

By Cat139lyleb ·
Hi, anyone!

sorry about my language so, please make sure your sense can to be understand what I'm trying to tell you...

excuse my language...

Advanced QoS Engine, WAN Traffic Shaping

Measured Uplink Speed: 2048kbps <- that's so wrong!!!

But only up to 2Mbps or 10mbps which I never able get fully speed.
Because of what base limited on the chipset inside
routers...

I had talking to D-link, Linksys, netgear and many others so...

this my ISP Comcast, I paying Internet that supposed to be give me 50Mbps D/L, 10Mbps U/L...

in Modem say that ISP give me...

That downstream do have 4 units to using download,
but you notice that upstream have only one unit to using upload...

Sound fair to you? not really because it's hurt at end bottleneck effect...
which not good for my video phone and many others for customers who know basics or nothing about it, ISP do not want you to know really going on...
and they won't give you 2 or 3 units for upstream,
so please look at mine and what you do see?...


Downstream:
Scanning start frequency: 999000000Hz

Channel Frequency: 549000000Hz / 537002075Hz / 542998779Hz / 531000732Hz
Modulation: 256 QAM / 256 QAM / 256 QAM / 256 QAM
Signal strength: 9.2872dBmV / 10.2067dBmV / 9.9209dBmV / 10.2045dBmV
Signal noise ratio: 37.356dB / 37.356dB / 37.093dB / 37.356dB
Upstream:
Channel Id: 4
Upstream Frequency: 36999457Hz
Upstream bandwidth: 6400000Hz
Transmission signal strength: 35.7500dBmV


supposed to be Measured Uplink Speed: 51200 kbps or
whatever me and/or you paying ISP that fair suppose be...

ISP, THEY WON'T GIVE YOU STABLE INTERNET!!!, THAT GIVE ME/US NO CHOICE BUT ENABLE THE QOS TO USE MY VIDEO PHONE BECOME STABLE TO LET ANYONE TO SEE ME BETTER AND I SEE THEM TOO... THEY ARE NOT FOR HEARING! BUT ONLY FOR HARD HEAR AND DEAF PEOPLE TOO

To whom this may concerns:

I just spoke with James Williams and he was real fustrated with the service he is getting from Comcast. After discussing the issue with him and testing, it was determined that it's all on ISP's end not his videophone or router. He had to use QOS to balance out the fluncating speed so he can barely use his videophone. FCC requires that his videophone be operational so that when emergency arises, he must be able to use e911 service and he would not be able to use e911 service efficiently with the type of service that he's getting right now. I urge you to investigate this issue further as it's well known issue among deaf users as we notice the issue much more because we use videophone and it depends on the speed we get from ISP.
I advise James to report to FCC if you cannot get the speed resolved asap. I myself have same issue at my home and it has been ongoing for 7 months now and has not been resolved yet.

I hope this will helps James find the solution with Comcast and get the issue resolved ASAP. I believe the issue is all in the node in your system.

Please do not hesistate to contact us if you have any more questions.

Thanks,

Speak from Edward Jones who work for Purple Customer Care

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