I am currently a support technician for a small ISP in Southern California. I have been told by others here that there is not much run for advancement outside of a simple raise every year or so. My interests are focused on working with networks and possibly even backbone services.
I have been working here for about 4 months and though I am happy at the moment my mind is drifting toward the future. What are my options once I have hands on support experience with dialup and DSL connections? Should I look toward maybe Cisco certs and working with that type of hardware?
Has anyone else been in my shoes with a little experience but no clue where to go from there?
Your assistance is greatly appreciated.
