Software

Ask something
Discussion Locked

ISP Virus Protection& Virus Protection

0 helpful
10 replies

by deesyd

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

After installing Norton 2001 update I checked E-MAIL
STATUS and it does indicates that there is no e-mail
programs being protected. The ISP's involved are MSN and Compuserve. Do they protect mail on their end? Do I need a Virus Program too?

10 replies

by still_learning

Hi, It sounds as though you already have Norton AntiVirus installed. You need to go into options and enable E-Mail protection. Hope this helps.

by deesyd

Still learning,
Obviously that would be the thing to do, but we are unable to do that and that is the problem. Does this mean that the "Proprietory Servers" are unprotectable with Norton, do they have their own protection within their program????Dolores

by thechas

I haven't worked with Norton much, but McAfee has a note on their e-mail protection.

They use the normal virus scan protections for e-mail. As long as the virus protection is enabled it will catch "POP3" e-mail viri.

The e-mail protection in McAfee is only enabled for certian types of corporate "network" mail systems.

by curlergirl

Unless you are downloading email from MSN and/or Compuserve to a local email client such as Outlook or Outlook Express, Norton will not protect you. Norton is only designed to scan mail that is coming in to a local email client from a POP3 type of server. However, Norton will protect you from viruses resident in downloaded files. So, if you are receiving attachments in your MSN or Compuserve mailboxes, what you want to do is save them to your local C: drive before opening - this way, Norton will scan them when you try to open them and catch any resident viruses that way. Hope this helps!

by curlergirl

P.S. Actually, I think Norton will even scan them while you are downloading them if configured properly, so you are already protected before opening the file.

by b_pope

MSN does scan all your email with McAfee before it goes into your mail account, Compuserve does not last I heard.

Yes you still need virus protection, you need to go into Norton's options & select auto protect, then configure your Outlook or Outlook express if thats what your using,within Norton. I take it your opening the email from Compuserve with Outlook at present if so you'll need to set that account up in Norton for it to be protected.

With MSN there is a way to have your hotmail come through your Outlook but I'm not sure how to set that up, If you are able to do it then you can have it protected by Norton also same as your Compuserve email, but not untill it's comong through Outlook.

This discussion is closed to new replies.