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Issues to concern in support home users

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by vncoder

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Hello all,
I am thinking of starting up my own off-hours supporting service for the local home users.
Just wonder what issues should I look out for, such as legal, financial,etc.
For example, if a client uses pirated softwares on their computer, such as MS softwares, we are liable if we use those softwares to recover their computer? Do we have the obligation to report this to any authority?

Regards,

VNCoder

1 reply

by ebob

Your legal liability varies with where you live/work. I am not aware of any legal requirement for you to report piracy, it is still just voluntary. However, you can make a stand to NOT use, or install, pirated software. If the client insists, then you are morally (I figure), and probably legally, obligated to say "See ya!" and walk out (writing off your time - no point prolonging the pain).

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