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IT and then there is IT

By CG IT ·
Lately, there have been a # of discussions on new technology being developed and ways in which IT departments can intergrate with business. One new technology is "cloud computing". Another example is Jason Hiner's article on Service Catalogs for IT departments.

These two articles seemed geared to the mfgs of hardware and software to sell to business. Not to those of us who once the damn think is bought, have to deploy, manage and maintain it and our imput to execs on the up sides and down sides of the new technology.

I've had some heated arguments in executive offices lately between developers and the sales guys of new stuff vs old stuff and how the new stuff will do all this good stuff.

While I say the old stuff works just fine, is only 3 years old and everyone know it well to do their jobs, the sales guys and developers all argue, quite vehemetly, for the new stuff which typically costs a fortune, takes months to intergrate and train users on to get them working as well with it as they did with the old stuff. I had one developer call me old,inflexible, not able to learn new way, and accused me of basically being incompetent in my job because I refuse to go along with his idea to incorporate new hardware and software because its the new cutting edge stuff. Were it not for the bean counters, and I used to hate those guys, I think the exec would have bought the dog and pony show and spent hundreds of thousands of $$ on a project that wouldn't do much better than the old stuff and I'd get the blame by the developer when it failed because I didn't want it to succeed[based on my imput during those meetings].

While I am all for new stuff, I'm not for new stuff simply for the sake of new stuff. But I dislike being labled the naysayer and having the finger pointed at as the problem when in fact the real problem was it was a bad idea to being with. Thank god the bean counters showed how financially bad the idea was or I probably would have blamed for a bad idea when it wasn't my idea in the first place.

Anyone else run into this where they work?

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Not me

by KSoniat In reply to IT and then there is IT

I've always been at conservative companies where if they do have to upgrade something want something tried and true with most of the kinks worked out.

No "bleeding edge" for us.

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It's hit and miss...

by jmgarvin In reply to IT and then there is IT

A couple of technologies I was strongly against, actually worked out well in the long run. Short run, we spent tons of money on something we didn't really need....Yet, long run it worked out for the best due to excellent project management and good user input.

However, there were a few project that were DOA. There was no way this stuff was going to gain traction with the users, yet we went ahead.

It's baffling.

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That is not my role

by The Scummy One In reply to IT and then there is IT

when advice is needed I give a good summary of benefits and issues on all of the solutions. I leave it to management to sort through it all. I make recommendations, however it is often limited in scope for my involvement.

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I'm lucky in my job

by NickNielsen In reply to IT and then there is IT

While I do participate in rolling out new technology, I have no input in its selection or implementation. All decisions have been made, the purchase orders cut, and the equipment deployed. They never even ask me.





Bend over. Here it comes again!

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I sympathize with you

by teh_tr_monk In reply to IT and then there is IT

as I have also run into this challenge.

Typically I get this from sales guys and execs who think they are experts on technology because they read Wired every month.

I believe that in IT, being an early adopter should be resisted.
Hey lets go to Vista!
Hey lets go IP6!
Hey lets virtualize everything!
Hey lets get into cloud!
Hey lets go paperless!
Hey lets backup 1+TB to online storage!

There are sincere people who have the best intentions but really don't understand the impact of their ideas in a realistic manner.

Don?t get me wrong. Upgrading and adapting to changing technologies is a must in IT, but companies need people like us to make the decision makers aware that their ventures and lofty desires will have consequences and may not be what?s in the companies best interest.

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A bit, managment is very conservative at our place

by Tony Hopkinson In reply to IT and then there is IT

some some of the new stuff I'm arguing for is old.

There's bit of old fart politics in there with somne of the younger devlepors, but I've been around long enough to know new is never as simple as the guy selling it would have you believe.

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Well seems like most of you guys have conservative

by CG IT In reply to IT and then there is IT

management where you work. The company I'm working with, while conservative, has some executives that get hooked into the "latest and greatest" mindset when it comes to IT. Not only that, but they often don't see the differences between those of us who have to install, manage, maintain the hardware and software that make up the networks and those who sell hardware and create software.

Mention IT to them and they have a perception that we who manage the networks can make anything work, even when what the developers promised was never going to work the way they said it would.

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I thought those guys were dead,

by Tony Hopkinson In reply to Well seems like most of y ...

Perhaps you should break their legs before they get to the next Gartner seminar.

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Great idea! Mafia style

by CG IT In reply to I thought those guys were ...

And that's is why I put the title IT and then there is IT.

We who manage and maintain the networks are a far different crowd than those who create software and hardware. 99.9% of IT hardware and software advertising are not targeted for people like us, yet it is we who have to make it work. While many of us are not decision makers on new purchases, we certainly know whether it will work for the networks we manage.

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