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IT Debate: Handhelds for healthcare pros

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Finding the right combination of portability and functionality in a mobile device is a challenge, but it's especially difficult for healthcare providers. Physicians carried pagers long before mobile devices became standard tools for business. But asthe capabilities of handheld devices increase, Gartner contends that these palm-size gadgets will make the best choice for medical professionals on the move.

How do you think healthcare providers can benefit from mobile devices? What challenges are involved? Which industry do you think has shown the most innovation in adapting mobile devices as mission-critical tools? Which industries do you think can benefit most from mobile technology? How has your organization effectively used mobile devices as a business tool?

You can read the related Gartner article, which will be posted 3 A.M. Wednesday, at
http://www.techrepublic.com/article.jhtml?id=r00620010404ggp01.htm

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IT Debate: Handhelds for healthcare pros

by JimHM In reply to IT Debate: Handhelds for ...

First I think the power of wireless connection will drive the market of tomorrow. It's best fit will be in the field of healthcare and healthcare providers.

As the demand increases so will the speed of the connection, along with the memory and speed of the devices. And drop the costs of the product and services.

I invision - the Paramedic arriving on the scene and the patient handing him a "Smart Card". Its wanded into the Wireless Palmtop.

All the patients history, drugs, and other information is available. The Paramedic assess the patient and records the new information - (cardic monitor strip, BP, Pulse, Ox, chief complaint, current patient condition, etc) this information is then TX'ed to the hosptial, health insure Co. and primary care phys (wireless device).

The hospital returns a message to the Paramedic with what ER room to take the Patient to. Along with any medical orders the ER Physician wishes to have performed prior to arrival.

In a doctors office - the doctor can save valuable resources and space by keeping all patient records electronically - then transfer his entire days patients schedule to his wireless - as he sees patient any new inforamtion is transferred from his palmtop back.

We are investing Wireless but haven't gone beyond yet. As a volunteer medic - we are also researching these devices. And are looking for a sponsor to trail with a hospital.

I belive these devices will revolutionize the healthcare area first - then other parts of life. From service repairs - to restarantes. (waiter takes order and it is wireless TX'ed to the Kitchen and cashier)

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IT Debate: Handhelds for healthcare pros

by debate In reply to IT Debate: Handhelds for ...

Your answer was featured in our IT Debate TechMail. To receive your free subscription to the IT Debate TechMail, sign up at
http://www.techrepublic.com/techmails.jhtml

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IT Debate: Handhelds for healthcare pros

by JimHM In reply to IT Debate: Handhelds for ...

Part 2:

The challegens - are:

Security - How is the information being TX going to be secured? Access security, and device security (what happens if someone steals it)

Global Access - Ensuring 100% coverage - 100% of the time - 100% of the earth (without roaming charges)

Standard - Establishing a standard or have Open platform. Establish an open platform so that any device can talk to any other device.

Standard #2 - Communication protocol standards

Once they get those done thenthey can take on the little ones.

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IT Debate: Handhelds for healthcare pros

by debate In reply to IT Debate: Handhelds for ...

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IT Debate: Handhelds for healthcare pros

by tpalmer In reply to IT Debate: Handhelds for ...

We acutally sell a route optimized wireless real-time dispatch solution that has been refined over 4 years of production service to an industry leading application.
The use of this type of solution has met complete resistance by the medical industry which has stated all the reasons noted in the article (ie devices too big, not enough data avialable, security not tight enough,etc).
I do not expect these issues to be overcome in time for a revolution in Health Care even by 2003.
Where there is a big business gain and significant adoption is in the service industry with mobile fleets. We use AI to provide route optimization to start their routes and wireless connections to Windows CE devices to keep them optimized in the field where things change all the time.
The use of this technology can be effectively used in the vertical industries of Broadband (telephone/cable) and Utilities (electrical/gas) mostly because they do not have the other critical fail point that medical services have; work force control.
Once an industry decides to use wireless it must also ensure that those devices (PDA,Phone,Windows CE,etc)will be used as advertised by the work force. Health care has the lowest adoption rate of technology mostly becausethey have a large work force consisting of very intelligent people who resist dictated solutiuons that do not contain their own specific bells and whistles. It's like "if doesn't do this one thing for me, it's worthless". Not a very good environmentfor technology that is still evolving and limited in services.

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IT Debate: Handhelds for healthcare pros

by debate In reply to IT Debate: Handhelds for ...

Your answer was featured in our IT Debate TechMail. To receive your free subscription to the IT Debate TechMail, sign up at
http://www.techrepublic.com/techmails.jhtml

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My 2 cents Worth...

by cbarest In reply to IT Debate: Handhelds for ...

I believe Gartner is on track /again/. I had the good fortune to visit a company in FL. last year that has the right business model in-place and is actually making it work! Outstanding benefits include:
For the Physician-target marketing saves them from having to dig through as many new Pharm. data sheets. Like having a smart PDR in pocket, it can instantly X-check for Rx interactions with existing patient data and help the Dr. nail it on the head the first time! Ease of direct entry into patient records saves time and potential errors.
For the patient - Having Rxs Xmitted directly to pharmacy of their choice (while handling insurance issues in route), patient can have comfort in knowing that the correct Rx [covered by their health plan] has been sent, ready for them to pick-up with no hastles.
For the Pharm. & Ins. co.s - The advantage of accurate dynamic demographic and med. preferences combined with improved communications will result in a great leap in quality improvement.
In all, there are too many benefits to cover in this small of a space.
With the right [business] model, this thing works great! I'm looking forward to the implimentation of speech recognition - I think that it may be the biggest hurdle and also the greatest boost for useability.
I don't work for ParkStone Med. but I feel this tool provides the ultimate 'win-win' scenario for everyone involved in all branches of the medical field including patients, Dr.s, insurance, policy regulation bodies, pharm., nursing, med records, et. al. Done correctly, it's absolutely the best next step in health care!

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IT Debate: Handhelds for healthcare pros

by debate In reply to IT Debate: Handhelds for ...

This question was closed by the author

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Mobile Private Network

by James@Advanced In reply to IT Debate: Handhelds for ...

I know this debate is closed. But for whatever its worth, we have a client and server software solution that empowers mobile users to connect to intranet pervasively across all connections-GPRS, GSM, 2.5G, 3G & 802.11x. The patented MPN component switches to best connection that is in range without dropping the tunnel established by prior inferior or dead connection. It uses IPSec to prevent interception and 3DES/Blowfish/AES for data encryption.

Application servers sitting behind the firewall with private ip assigned will be reachable (ONLY)through our MPN clients versus sitting in the DMZ to render mobility.

My contact is james.lim@advanced.com.sg if you need more information. Thanks.

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