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IT DEPARTMENT ROLES

By shortyreds ·
what are the roles of a planner, implementor,trainer,organizor, communicator in an IT Department

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IT DEPARTMENT ROLES

by maxwell edison In reply to IT DEPARTMENT ROLES

A planner plans.

An implementer implements.

A trainer trains.

An organizer organizes.

A communicator communicates.

(I couldn’t resist.)

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IT DEPARTMENT ROLES

by shortyreds In reply to IT DEPARTMENT ROLES

The question was auto-closed by TechRepublic

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IT DEPARTMENT ROLES

by LittleDragon In reply to IT DEPARTMENT ROLES

There is often a disconnect between the title or position name and the responsibilities and tasks which that individual performs.

Generally, planning is done by a department or project manager. There are many types and levels of planning, so unless the organization is very large, this is just one reponsibility among many that a manager has. Strategic, tactical and operational planning are each performed by different levels of management in an organization. For an IT department, I would assume that the Data Center Manager or Head of IT would be doing the planning such as equipment capacity planning, staffing, budgeting, workload scheduling, etc.

Oranizing and communicating are also normally not separate positions, but tasks performed by managers or technical leads. Again, the Data Center Manager or Shift Managers should be organizing the workload and schedules, and communicating data center status and performance to the users.

Implementation is a more specialized area, butit depends on what they are implementing. There are people who implement software, those who implement network solutions and those that install hardware. These are very different skill sets and are really just part of the job that any given individual does.

Training is the only one of the things you mention that may not be done by managers and may be performed by a full-time trainer. This person may be responsbible for user documentation and training materials as well as end user training. However, not all companies can afford a full time trainer, so sometimes another technical person takes on this responsibility in addition to other duties.

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IT DEPARTMENT ROLES

by shortyreds In reply to IT DEPARTMENT ROLES

The question was auto-closed by TechRepublic

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IT DEPARTMENT ROLES

by shortyreds In reply to IT DEPARTMENT ROLES

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