I hope I’m not the only IT Manager on the site that runs into this problem…
Many of my duties could easily be split amongst multiple people but because of the nature of the industry that I am in (contracting), upper management is generally reluctant to hire additional staff that would eat into their overhead budget (read: profit).
Has anyone been able to successfully argue their point to hire additional staff yet simultaneously convince management that they will not significantly eat into their profits.
It seems as if it is common practice for non-IT managers to add sites ad nauseum to an IT Managers list of users to support without hiring the necessary IT staff to support them.