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IT service delivery

By Toni Bowers ·
It's hard to believe, but inefficiencies comprise more than 50 percent of total service delivery costs. Would you like to realize 20-40% savings in IT service delivery costs and increase employee productivity? Some advocate a cost savings with standardizing IT service delivery into a single-facing, automated solution. What are your thoughts about IT service delivery standardization? Post your thoughts in this discussion.

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