IT Service Pricing ??? what is it and what are the benefits?
Service pricing is about turning the cost of technology products and services into a recharge to the user, just like the bill for your mobile phone. Conceptually it is no more complex than that, but it has two major benefits which make it worthwhile: first, it makes customers think about whether they really need what they’re using ??? in terms of both the quantity and the service level ??? and second, it makes them think twice before requesting new products and services.
This simplifies IT’s work by moving much of the decision-making around volume back to the customer. IT can no longer be accused of causing inefficiency by failing to keep a lid on the quantity of IT products and services provisioned; that’s now the customer’s job. Service Pricing also opens the door to external performance benchmarking and the evaluation of alternative sourcing strategies.
Read our Advisory Guide and see how you can start to reap these benefits by following our proven five-point implementation plan.
http://4slgroup.com/advisory_guide.aspx?id=4
