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IT Staffing agencies and recruiters are the worst!

By raycaldwell73 ·
I don't know how some of you guys feel, but I think these IT staffing and recruiting agencies and the most pathetic bunch of people I've ever dealt with. I don't understand how some of these people can call you about a job offer or a "great opporunity" and say you are interested and go through the whole process of giving them your resume and then all of sudden, you no longer hear from them, what the **** is that all about? I have dealt with these guys in the past and when you try to do a follow-up to find what is going with job, they give a bunch of lame excuses or they claim to have "no clue" and give you the "check back with me" or "give a me call in a week or so". Why can't they just be honest and straight up with you. If you can't deliver, then don't bother calling people for a job offer. It's sad that the days of when a company called you direct for job is gone. It seems like these recruiters are the only people left to deal with, and I haven't ran across a good IT job fair in over 2 years. This is getting very discoraging.
Has anyone else had any bad experiences with recruiters?

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Bad experiences aplenty

by DC_GUY In reply to IT Staffing agencies and ...

A lot of people saw the boom in contracting and figured there was a big need for headhunters. IT people would be moving around a lot more often so they would need more recruiting services.

I think what happened was that way too many people got into the recruiting business, and a good many of them are not qualified for the job. A lot of them are just one- or two-person operations, which simply is not critical mass to be an effective employment agency. Many of them seem to only have a handful of companies that they work with. Others seem to just read the same help-wanted ads that we read. Quite a few of them, even some of the larger ones, have absolutely no idea what most of us do and are in no position to pitch us to a prospective employer.

I think the solution is to shop for headhunters the same way you would shop for any other professional. Find somebody you trust who had a good experience with one.

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Turn the tables on them!

by cmderinchief In reply to Bad experiences aplenty

Boy oh boy, this is more than enough to bring me out of 'lurkerdom'.....I am gonna vent on this!

I have received 2 jobs offers from recruiters. Two out of countless phone calls and submissions. Fortunately, a 'conventional' job offer was received a few weeks into each contract and I was able to walk away....in effect using the recruiter's client as a bridge job. To me, recruiters (headhunters, etc) are a necessary evil because they do fill a market need. But on the other hand, the way they have treated me (and others as it seems) in the past they rate just above a pimp.

To help me deal with recruiters, I have five simple rules:

1.) WHO, WHAT, WHEN, WHERE, WHY, HOW? -
I ask for their client's info and a copy of the job decription. I do this for two reasons. First to see if the client is truely as good as they say it is. Secondly, I check the job against the various on-line sites to see if it was already advertised 'recruiter-free.' I want to make sure that I have not sent their client my resume already. Quite often, I am finding that I have been double-submitted for positions that are advertised through normal channels and then advertised by a recruiter. There is also a chance that the recruiter may not be in as "good standing" with their client as they tell you over the phone. I have actually lost a job because they employer did not like the firm they were dealing with! HR forced the IT dept to use them. IT rebelled and refused to hire a contractor. If they don't give me their client's info upon an agreement to submit, I pass on the opportunity.

2.) COMPETITON -
I ask how many candidates they are sending. Any number less than 5 I take with a grain of salt, but at least I have a better idea that they are actually looking for skill sets. Any more than 5, depending on the opportunity, I tell them NO because now I know they are just throwing candidates against a wall and trying to find someone that sticks.

3.) COMMUNICATION -
I make them commit to following up with me & I tell them that I will follow up once a week until their client's position is fulfilled. I expect follow up and communication as a common courtesy. It does not take more than five minutes for a recruiter to call me or fire off an e-mail to update me. To highlight this, I usually tell recruiting firms how bad a past recruiter treated me and they ALWAYS reply, "We're not like that." This is my 'you scratch my back, I'll scratch your' approach. If they do not follow up, a mental note is made and I will mention it to them the next time they should ever call me. It has worked very well during my current job campaign.

3.) MY TIME IS VALUABLE -
I tell recruiters not to waste my time. If they think I am a good fit for the position or project, then submit me. If they think I should go on-site for an interview, then send me. Otherwise, don't waste my time! This especially goes for those stupid skills assessment tests that they love to send you. An interview with usually expose any shortcomings. There are other opportunites for me out there.

5.) JUST BUSINESS -
Lastly, I let them know that I realize they are a business trying to earn a profit and that they work for the employers, not the candidates. I mention as often as possible my willingness to 'work for their client' or to 'help their client.'

Lately, especially since the second week of March. I have been averaging two recruiter calls a week. The market is improving

All it takes is one bad recruiter and the whole lot are labeled bad. I do have about five or so I trust. They tend to be smaller or local firms. The more national firms (RHI, MRI, etc) have not got me anywhere. These rules for me, but I know I AM NOT HR expert or anything like that. I have just learned from trial and lots (TONS!) of error.

Man, I hope that recruiters read this thread. Their rep can go a long way if they just adjust their approach. Ok, I am done venting. :-)

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Couldn't agree more!

by SidelineQuarterback In reply to Turn the tables on them!

You ain't vending, just being truthful. I also deploy the points mentioned by yourself. It's the only way to try and keep them somewhat honest. I view them as a, unfortunately, necessary evil, but right up there with a "snake oil salesman". They fail to follow-up with you, unless (as you say), "Hound Them". So many job postings require us to have "communications skills both written and verbal", but these poor souls can't seem to comprehend that the same is required of them. I must say, it's interesting to read postings by them that have spelling errors, bad grammer, mis-quoted skills, etc.

I too, hope that a "LOT" of these "professional" (?) recruiters read this thread also.

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Recruiters

by sishir85 In reply to Couldn't agree more!

The major problem I have had with these recruiting agents is that 99% of them are not qualified to even understand the qualifications and just go by the literal matching of key words in the posted job requirements. It's pathetic how qualified prefessionals have to rely on these so called recruiting agents for job leads..A bunch of monkeys hitting throwing darts will have a better rate of matching jobs to qualified professionals than these people......
There should be some sort of certifications to be a recruiter and companies have to insist that whoever works with them should be certified.......

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Look in a Mirror - who's using who?

by Doug from Atlanta In reply to Turn the tables on them!

" Fortunately, I was able to walk away....in effect using the recruiter's client "

You've done this twice. This is your practice, and you're calling the recruiter a pimp?

I agree, recruiters should follow through. That they don't is frustrating, and the ones that show just a little more class are the ones I try to hang out with the most.

I have to remind myself that they call when they have work for me, and if they don't call they don't have work - maybe not yet, maybe not at all.

Do you as a contractor feel any obligation to follow through on your committments? If not, what impression do you think that leaves with the "pimps" about their "meal tickets"? Not to mention those poor confused "johns" who are just trying to get a project finished.

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Need change

by acc_wireless In reply to Look in a Mirror - who's ...

I think it is time that IT/IS people unionize. I would be happy to pay dues to suspend the mistreatment. Recruiters and corporations have had their way for too long. Work that I made $55hr 3 years ago went to $35hr last year and now is $15hr. Who is getting used? The attitude now is take it or leave it on their part.

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They are pimps

by Network_Driven In reply to Need change

Recruiters have to make a living too. If there are 5 candidates with equal skills. The one that said "yes, I will work for 10 dollars an hour" will get the job. So if the contract paid 25 per hour. The recruiting office makes 15 per hour.
Recruiters are always devaluing my resume, and I believe its to divvy up a bigger chunk of the pie.
Once I had been outsourced through a second recruiting center, which left me with even less of the pie, but quit the second week.
Unionize....No.. I know too many that would sit back and let you carry their workload.

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Union?

by MaxPower1111 In reply to Need change

Have you ever been in a union? they're not all they're cracked up to be.

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Union

by nico In reply to Need change

NO union, please, guys. They will wreck the whole business. Jobs are fleeing the US as it is and if costs go up and quality comes down, the level of jobs exported overseas will go up. We have to retool and re-engineer what we do to stay competitive.
There are folks out there (H1B's and others who lost their sponsors and jobs) who are willing to work for food only, so to speak. There are far too many staffing agencies out there who doesn't know integrity from a thuderstorm even if they are hit by lightning. They poison the well for everybody by shutting the doors at the industry.

If we collectively market our skills to industry, cutting out the pimps, we should be able to do a better job of it.

Nico

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I am in agreement with you

by julie.davis In reply to Need change

Why do bag boys with no college education and training have more rights and better wages than the IT people of the world. Lets get a Union together. I am with you 100%.

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