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IT Staffing Department Needs

By pheuerman ·
I am currently working at a healthcare provider in an IT department of 2. We support 24 remote locations and our corporate office where our offices reside. We have frame relay connections to all facilities. We have about 350-400 users with 60 servers, switches, 25 routers, printers, 100 kiosks and a VPN.
Our exec. VP is asking us for staffing recommendations and we are sure we need additional staff but do not want to make any mistakes of how to staff the department. We currently support all servers (w2k, 2003), routers, pc break/fix, printers (laser,inkjet), etc.
What kind of skill sets would be optimal in our situtation and number of staff??

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Staffing models

by BFilmFan In reply to IT Staffing Department Ne ...

I ran across this thread here on TechRepublic on this issue awhile back.

My recommendation would be to use the ITIL and Gartner Group information. There recommendations are well accepted in the industry.

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ready to work

by w1burd In reply to IT Staffing Department Ne ...

If you need help in Pennsylvania I am here and ready to work.

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