General discussion

Locked

Jd's time to rant

By jdclyde ·
Well, I have just wasted most of the last three months of work at my new job. ( no, I did not lose my job )

I have been working with A vendor to get the company so they are using the more advanced features that are included in the software package, and was the sole reason I was hired.

After getting this project almost completed, the vendor informs us that they have been purchased by their biggest customer. (it gets worse)

They don't WANT to support anyone but themselves, so they have notified everyone that the existing support contracts are void, and we have 30 days to sign a new one year contract at over 3 times what we had been paying or they would no longer even answer the phone when we call.

If they would have given me ANY warning, I could have moved us to another package move a month ago easily, but now I have three weeks to complete the migration to a new system. Fun fun.

Has anyone else been blind sided by a vendor you have been with for years?

This conversation is currently closed to new comments.

70 total posts (Page 1 of 7)   01 | 02 | 03 | 04 | 05   Next
| Thread display: Collapse - | Expand +

All Comments

Collapse -

I give you

by santeewelding In reply to Jd's time to rant

Guido's number.

Collapse -

I take

by jdclyde In reply to I give you

Guido's number.

Collapse -

He will supply

by santeewelding In reply to I take

His own implements.

(you don't have to raid your cabinet for a throwaway)

Collapse -

Does Microsoft count?

by NickNielsen In reply to Jd's time to rant

If so, yes.

Collapse -

Perhaps to 10, not any more than that ~nt~

by Michael Jay In reply to Does Microsoft count?
Collapse -

My my

by Shellbot In reply to Perhaps to 10, not any mo ...

someones very witty there :)

Collapse -

Software, not wankware

by jdclyde In reply to Does Microsoft count?
Collapse -

lol @ wankware.. < nt >

by Shellbot In reply to Software, not wankware
Collapse -

I must admit I'm surprised they can void the contract in mid term

by Deadly Ernest In reply to Jd's time to rant

as most contracts do NOT permit that under any reason - unless they pay a big penalty. I'd be having the legal people have a close look at the contract.

Of course, there is the question, can you operate the software without the vendor for the time needed to do an orderly migration.

Good luck.

Collapse -

Ernest, Ernest, Ernest

by santeewelding In reply to I must admit I'm surpris ...

You are too, too kind to all involved.

Do your hormones wane?

Back to Windows Forum
70 total posts (Page 1 of 7)   01 | 02 | 03 | 04 | 05   Next

Related Discussions

Related Forums