Jd's time to rant - TechRepublic
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July 17, 2009 at 08:30 PM
jdclyde

Jd’s time to rant

by jdclyde . Updated 16 years, 11 months ago

Well, I have just wasted most of the last three months of work at my new job. ( no, I did not lose my job )

I have been working with A vendor to get the company so they are using the more advanced features that are included in the software package, and was the sole reason I was hired.

After getting this project almost completed, the vendor informs us that they have been purchased by their biggest customer. [i](it gets worse)[/i]

They don’t WANT to support anyone but themselves, so they have notified everyone that the existing support contracts are void, and we have 30 days to sign a new one year contract at over 3 times what we had been paying or they would no longer even answer the phone when we call.

If they would have given me ANY warning, I could have moved us to another package move a month ago easily, but now I have three weeks to complete the migration to a new system. Fun fun.

Has anyone else been blind sided by a vendor you have been with for years?

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