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Jet Direct printing w/ no workgroup?????

By deh1217 ·
Hi,
I recently tried over the phone to figure out the configuration of this office and thought somebody may have some insight.
Ok,
Basically in this office we are in a NT Domain. User gets authentication from PDC or BDC. WE use 9x workstations.
Incidentally we have jet direct which was configured by Jet Direct software which was installed on an NT server.
So this user comes in for the day and wants to use our printers. No problem I install Client For Microsoft Networks, TCP/Ip, create a user account.
So user logs on and prints by network printer.
Now she goes back to this office and this is where I must be missing something.
This office has a Jet Direct but they don't use a workgroup or a domain (?????????). The IT guy told me over the phone when he goes to add a printer it Just automatically finds the printer attached to the Jet Direct.
Seems that now that when adding a printer and going to network it looks for our Domain which obviously it can't find.
I suggested over thephone that the IT guy just uninstall Client for MS Networks and install necessary protocols.
I am not saying I am correct but wouldn't you have to be part of the same Workgroup atleast to "see" the printer? Maybe not but bear with me I am used to either a good old fashioned peer to peer workgroup or Domain.
Anyway so since I configure this machine to be part of our domain she can no longer print to the printer in her main office. She gets a Network error.
IT guy claims that the IP address isvalid.
What am I missing here? Basically after he explained the setup I am in a state of HUH? I mean they have a NOvell file server but that is all it is. They share files and printers in a peer to peer but not in the same workgroup.
Any ideas oreven a proper question that I may not be asking to get to the bottom of it?

Happy Holidays,
D

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Jet Direct printing w/ no workgroup?????

by Don Christner In reply to Jet Direct printing w/ no ...

The JetDirect products can use DLC as a protocol, so that is why they can see the printers. However, I the workstations would also have to have the DLC protocol installed. This would make them just another networked device that is visible to use on the network. Did you notice DLC installed on the user's computer before you changed their setup?

Don

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Jet Direct printing w/ no workgroup?????

by deh1217 In reply to Jet Direct printing w/ no ...

The question was auto-closed by TechRepublic

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Jet Direct printing w/ no workgroup?????

by rogerndgreen In reply to Jet Direct printing w/ no ...

As well as DLC as an option, the print queue could be on the Novell server, not the NT one. In this case, the client will need to log into the Novell directory (if 4.x or later) or the bindery (if NW3.x) in order to see the print queue. If they are sharing the printers in a P2P scenario, then the printer must surely be connected to a workstation, and not a JetDirect.
Yeah, a bit vague, but it's not entirely clear what is going on here.
I would suggest to this remote "IT guy" (and how much experience do they have?) that if they can't figure it out, then look at the configuration of a working PC on his site, and then compares to the "faulty" laptop and changes to suit (except the IP address obviously!)

Speaking of which, they may havechanged the IP address to suit the main office, but what about the gateway?

HTH

Roger

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Jet Direct printing w/ no workgroup?????

by deh1217 In reply to Jet Direct printing w/ no ...

The question was auto-closed by TechRepublic

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Jet Direct printing w/ no workgroup?????

by deh1217 In reply to Jet Direct printing w/ no ...

This question was auto closed due to inactivity

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