Keyboard and mouse not working because of network (?)

By girlfriday1080 ·
My fairly new Dell was originally networked with 4 other computers. The person who did the networking had it so that to enter your password etc. you did so through his laptop. This individual has moved with the 4 other computers and I am left with a useless computer.

When I turn on the dell the password screen pops up, but I'm unable to use the mouse or the keyboard.

Is there anything I can do to get into the computer and reset the settings?

Any help would be great (I"m a mac person)


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All Answers

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Have you tried.............

by ThumbsUp2 In reply to Keyboard and mouse not wo ...

...... another mouse and keyboard? Is this a wireless mouse and keyboard you're trying to use?

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attach another kb

by tintoman In reply to Have you tried........... ...

You will need to temporarily attach an external keyboard at least, assuming you know what the password is you can then press the F2 key when the machine is starting up and get in to the CMOS set up, there you can change the admin password to blank and will not have this problem again. If you dont know the password you have a problem, although if you know what you are doing you could try removing the CMOS battery from the motherboard for a few seconds WITH BATTERY REMOVED AND POWER DISCONNECTED!!!

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I have tried

by girlfriday1080 In reply to Have you tried........... ...

I'm not using a wireless keyboard and mouse, but have tried both USB and PS2 (I think it's called) and neither work.

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Call the ex-roommate or DELL

by ThumbsUp2 In reply to Keyboard and mouse not wo ...

If the computer is still under waranty, DELL should provide help for the situation. They'll probably have you try booting with the DELL recovery CD/DVD, if you have one, and see if IT will recognize your mouse and keyboard. If so, they'll have you reset your computer back to the way it was when you purchased it.

If that doesn't get you anywhere, your only option is to contact the person who set up your network and ask them to put it back to normal.

Quite frankly, I've never heard of using a laptop to enter the passwords for 4 other computers except in an environment where all the other computers were dumb terminals not having their own KB and mouse. And, I can't imagine why someone would allow "their roommates" to set their "fairly new" computer up that way.

I'm sorry, but if you allowed someone to do this to your computer and then leave without restoring your use of it, you may as well have tossed it in the trash.

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Although I have never heard of this before

by The Scummy One In reply to Keyboard and mouse not wo ...

the keyboard should still work in the BIOS. With that in mind, it should also work to get you into Safe Mode. While in safe mode, you should be able to use the keyboard/mouse.
Best Bet though, is to contact the person that did this, and have them undo it...
But you would probably be better off to rebuild the system anyway, who knows what else this person has done to your system.

In safe mode, you should be able to copy your data to cd/dvd/flash drives.

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