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Keyboard and Mouse Problem

By dwhite440 ·
I have a gateway system I'm trying to troubleshoot. The keyboard and mouse stops working in windows 98. They work when booted from a dos floppy or when I access the BIOS during boot up. After Win98 starts to load the num lock, cap lock, and scroll lock lights start blinking. Any suggestion on whats causing the problem. I have tried a fresh win98 install on a spare HD to elimanate win 98 as the source of the problem but that was unsuccessful also.

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Keyboard and Mouse Problem

by dmiles In reply to Keyboard and Mouse Proble ...

This seems to be a driver problem that is causing your keyboard and mouse to hand
Go to the manufacturers web site to check for updated drivers,install the new drivers to see if this corrects the problem

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Keyboard and Mouse Problem

by dragononedon In reply to Keyboard and Mouse Proble ...

It is always a good idea to have a second key board and mouse to check to see if it is the hardware. Drivers for the mouse and board can also play a roll. Some companies also have drivers for the mother board that may be needed. I have run into thisproblem more than once and is especially true for USB devices.

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Keyboard and Mouse Problem

by Deadly Ernest In reply to Keyboard and Mouse Proble ...

If the above does not resolve your problem, go into your BIOS and check what setting it has for the mouse and keyboard. I have seen similar problems when the BIOS allows for a choice of mouse/keyboard systems and it is set to the wrong one. That is the BIOS allows for seriel or PS2 and the motherboard takes PS2 but the BIOS is set for seriel, the commands don't always work; or the BIOS allows for USB or PS2, is set for USB and the motherboard is using PS2 same problem. This problem is usually overcome in DOS as DOS will often send hardware commands direct to the device instead of via the motherboard controllers.

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