Question

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  • #3969562

    Keyboard issue

    by daz2022 ·

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    I have an older Asus laptop that had what I thought was a keyboard issue where it does the below example …
    What it does …

    qwerty456*
    asdfgh123
    zxcvbn0

    What it should do

    qwertyuiop
    asdfghjkl
    zxcvbnm

    The keybopard has been replaced with a new one. It does not do this with a USB keyboard plugged in. Any suggestions on how to resolve this?

You are posting a reply to: Keyboard issue

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    • #3969598
      Avatar photo

      Reply To: Keyboard issue

      by birdmantd ·

      In reply to Keyboard issue

      I suspect the keyboard has a built-in numeric keypad function/selector that overlays the existing letter keys which should be able to be disabled.

      Did you replace the keyboard or have a new one installed? This is typically done when there isn’t enough room for a numeric keypad, but the user wants the ability.

      • This reply was modified 2 years, 1 month ago by Avatar photobirdmantd.
      • #3969601
        Avatar photo

        Re: Keyboard

        by kees_b ·

        In reply to Reply To: Keyboard issue

        Yepo. Usually it’s some function key (fn-key + f-key) labeled NumLock or so. There might even a LED showing if it’s on of off.

        Surely the user manual of the laptop tells the details, such a what function key it is.

        • #3969629

          Reply To: Keyboard issue

          by daz2022 ·

          In reply to Re: Keyboard

          Thanks for the reply, but this is not the issue. Yes, it has a numbers pad as the original keyboard did. The keyboard was replaced as the original had the very same issue.

        • #3969637
          Avatar photo

          Sorry but the keyboard was apparently not broken.

          by rproffitt ·

          In reply to Reply To: Keyboard issue

          Sounds like Windows has the wrong keyboard layout.

    • #3969611
      Avatar photo

      Try turning Numlock off.

      by rproffitt ·

      In reply to Keyboard issue

      We see this on laptops a lot.

    • #3970646

      Reply To: Keyboard issue

      by blues.dads05 ·

      In reply to Keyboard issue

      My keyboard was working perfectly fine, but I after I ran a restart, it didn’t want to respond at all. Not one key was working (except the power button). I searched up all around the internet and there really was no fix, even the driver for a keyboard in device manager was absent, which left almost no room to work with. It was certaintly a software issue given that my keyboard has been in perfect condition, so I had the idea of just running back on a previous Windows version, so I set up a restore point and did just that, which had my keyboard working as always right away.

      I’m still confused, now I know that it was the windows version that messed it up, but how and why? It completely erased the keyboard driver from the pc and in an instant. I’m assuming that when I restarted the pc, an already downloaded update installed and it messed the keyboard up. A very weird instance, at least to my point of view. Let me know what you think.

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