I am trying to repair a Presario SR2173WM. The owner informed me her daughter unplugged the PC while it was up and running, then plugged it back it. The hard drive was fried as a result. A new hard drive was purchased to begin rebuilding the PC. The pc wouldn’t boot.
When entering the (PS2 Keyboard)BIOS by pushing the F10 key, I am able to enter the BIOS. Once in the BIOS, the keyboard stops working. The BIOS clock is running while this is happening. I have replaced the keyboard with a known good keyboard and the same thing happens. I have also tried a USB keyboard, but I am not able to do anything with it. I removed the CMOS battery and reseated it in attempting to reset the BIOS, but nothing has changed. I do get a message the BIOS has been reset.
I have also been unable to reinstall windows xp via the DVD drive. I get the message “checking windows…” but then the screen goes black and that’s it.
