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Keyboard working In BIOS but in windows locks

By p_d_moran ·
I have a problem that i have installed a new motherborad on to a server and when i turn on the computer i can use the k/b within the BIOS all OK but when Windows loads i cannot. so it is a pain when you cannot press control-Alt Del. does anybody have any ideas. Have changed the KB and the motherboard but no luck.

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by ReWrite In reply to Keyboard working In BIOS ...

If the keyboard works prior to windows loading then I would say it is a driver issue.

Is it a new keyboard?

Can you boot to Safe Mode Command Prompt and does it work?

Does the keyboard work on any other PC?

Can you use the mouse to remove it in Windows and then reinstall it?

Cheers.

RW

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by p_d_moran In reply to

Sorry the keybaord is on that works on other computers. I can boot in to safe mode but hit the same problem with CTRL-Alt-Del

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by TheChas In reply to Keyboard working In BIOS ...

I suspect a problem with the drivers for the chip-set on the motherboard.

Most likely, Windows is still using the drivers for the old motherboard and they are not fully compatible with the new motherboard.

Start by downloading and installing the latest drivers for your version of Windows for the new motherboard.
Read the release notes closely. Many chip-set manufactures now recommend specific older driver releases for some versions of Windows, and some hardware.

Chas

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