Question

  • Creator
    Topic
  • #2213250

    Killing a Trojan killed the keyboard

    Locked

    by obrti01 ·

    I picked up some malware from facebook (some type of trojan). I’ve run my AVG and Malware Bytes scanners and believe I’ve removed the offending bits. But now my keyboard does not work. If I boot in Safe mode, no problem. But if I boot all the way, the keyboard doesn’t work. I’ve disabled all startup processes in MSCONFIG with no effect. I don’t know if there is leftover malware or something in Windows has been corrupted. What do you recommend to solve this problem?

    My system is Dell Dimension E510 using WIndows XP Pro.

All Answers

  • Author
    Replies
    • #2868716

      Clarifications

      by obrti01 ·

      In reply to Killing a Trojan killed the keyboard

      Clarifications

    • #2868715

      Try

      by seanferd ·

      In reply to Killing a Trojan killed the keyboard

      going to Device Manager and deleting the keyboard entry. Reboot.

    • #2868545

      Check event log

      by rendol ·

      In reply to Killing a Trojan killed the keyboard

      If you have your mouse still functional, try to check System events log to che if some drivers failure to start or try to boot with boot logging than check you boot log file ( usualy %SYSTEMROOT%\ntbtlog.txt)

    • #2868519

      You might want to do a repair install of XP….

      by peconet tietokoneet ·

      In reply to Killing a Trojan killed the keyboard

      * Make sure the BIOS is set to boot from the CD (put the CD above the HD in the boot order)
      * Insert the XP CD and boot to it
      * When you see ” To setup Windows XP now, press ENTER”, go ahead and press ENTER
      * You will now see an option to repair Windows by pressing “R”. DO NOT select this option – it will only take you to the Recovery Console which is not what we want to do. Instead, choose to continue the installation
      * When you see the license agreement, press F8 to agree
      * On the next screen make sure your current XP installation is selected and then press “R” to repair XP
      * At this point XP will begin to install on top of itself, replacing damaged, missing or altered system files. Follow the instructions on the remaining screens to complete the Repair Install. It will look very much like a normal (new) OS installation.

      If all goes well your repaired XP installation will remain iintact, keeping your personalized settings and installed programs as they originally were. Remember, choose the second repair option, not the first.

      Hope all goes well.

Viewing 3 reply threads