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  • #2091321

    krnl386.exe error in Office 97, Windows

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    by evilseed99 ·

    When using Word and Excel in office 97 SR2 the Dell pIII 800)locks up and the user gets a fatal exception error in krnl386.exe. Win95.

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    • #3880659

      krnl386.exe error in Office 97, Windows

      by philthegreat ·

      In reply to krnl386.exe error in Office 97, Windows

      SYMPTOMS
      ========

      When you create a document in Microsoft Word 97 and save it to a floppy disk
      that is nearly full, an error message may appear, or an invalid page fault (IPF)
      in Kernel32.exe may occur.

      For example, one of the following error messages may appear:

      – This program has performed an illegal operation and will be shut down. If the
      problem persists, contact the program vendor.

      When you click the Details button, the following error message is displayed: WINWORD caused an invalid page fault in module KERNEL32.DLL.

      -or-

      Write error on output file.

      -or-

      Word 2.0: Cannot open the document.

      -or-

      Disk write error.

      CAUSE
      =====

      This problem occurs when the file contains an embedded object, and you save the
      document in a file format other than the standard Word format.

      WORKAROUND
      ==========

      To save your document, use one of the following procedures:

      – Free some space on the disk to which you want to save your document.

      -or-

      – Use a disk with more free space.

      -or-

      – Save to a location containing sufficient free space.

      STATUS
      ======

      Microsoft has confirmed this to be a problem in the Microsoft products listed at
      the beginning of this article.

    • #3450297

      krnl386.exe error in Office 97, Windows

      by syscokid ·

      In reply to krnl386.exe error in Office 97, Windows

      Has this been resolved?

    • #3450663

      krnl386.exe error in Office 97, Windows

      by evilseed99 ·

      In reply to krnl386.exe error in Office 97, Windows

      This question was auto closed due to inactivity

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