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Kyocera KM3035

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5 replies

by jsuco

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We recently got a new machine and for some reason we have trouble receiving fax confirmations. Any help would be appreciated

5 replies

by bizzo

...plugged in and switched on?
Are the faxes getting sent to the right number?
Is the phone line working?
Is it configured to receive faxes?
Can you send faxes?

Have you tried turning it off then on again?

So many questions, so little time ...

Seriously though, a little more information might help us a bit.

by jdclyde

Why would you invest a lot of time and resources, when it is most likely a setting somewhere?

Call the vendor and have them fix it. Just look over their shoulder, so you learn what the problem was.

At least, that is how I would resolve this. The quickest and easiest solution is usually the best. B-)

by david.wallis

it just needs configuring. I mean you geta machine out the box and plug it in...how doe sit know where to send confirmations to? you have to login to the console and set it all up :)

by david.wallis

for a solution on the internet but couldnt find one.....

i know with our hps you have to log on to the printer from your web browser , and there s a digital sending tab where you can set up and email address to send confirmations..

log onto your printer and have a look in there :)

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