I’ve scoured through the forums but can’t seem to find this specific problem.
I’ve just bought a 500gig LaCie Desktop Hard Disk, and from first go when I plug it in it brings up a wizard window asking to search for software, which it does and then comes up saying ‘cannot install this hardware’, and ‘the data is invalid’.
It doesn’t bring an icon up in My Computer.
In the device manager, it has a yellow question mark next to the ‘LaCie Desktop Hard Drive’ name.
Does anyone have any suggestions of what I can do? I’m not an IT specialist but I can have a go.
Is it necessary for me to reformat the thing?