I am an IT Manager in a department of 1 – me! For a company with approximately 200 workstations multiple locations and a heavy reliance on IT – I, and many people I have talked to think this is crazy. The odd thing is that even with this limited suppoprt structure there is no vision or suppport from upper management. Usually in mid-size companies with limited IT support they make up for it by having strong policies and a concise vison of IT and its role within the company.
I think a thereneeds to be some way to bring these issues to the attention of senior management in these mid-size companies. Without some proper direction and parameters for IT then these companies will never see a real return on their investment. I have gotten so tired of running into the same brick wall everytime I try to bring “big picture” solutions to the table.