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Laptop Battery will not charge

By nicodemus931 ·
Hi everyone....

i purchased an ACER Aspire 3680 around 3 weeks ago it runs on windows vista and its been running pretty smoothly....i handle it with great care. But i now find that by battery just will not charge. i plug it in and nothing happens the indicator light does not come on at all. i tried the power cable in another laptop and it works great, but in mine it doesnt work at all anyone with solutions for this?, i'd greatly appreciate it

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AC input socket on Acer is broken...

by OldER Mycroft In reply to Laptop Battery will not c ...

Your laptop is only 3 weeks old. you will need to contact Acer for a repair under warranty.

This form of damage usually requires a new motherboard since repairing / rebuilding the connector component is usually too time consuming.

Left-click on 'Start' > Right-click on 'My Computer' > Left-click on 'Properties'...the 'General' tab will have 'Manufactured and supported by' information.

Use these details to contact the Acer support unit in your area.

You will be given a 'repair number' and a courier company to contact. Give this number to the courier company. Your laptop will be collected by the courier, repaired and returned by courier. Repair time is usually 1 -2 weeks.

The main cause for this particular failure is usually if the laptop has fallen or suffered some form of trauma while the AC plug is inserted.


Good luck!


<Edited for clarity>

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You will also need to save all your data as well

by OH Smeg In reply to AC input socket on Acer i ...

Because the first thing that will be done is the OS installed on the HDD will be blown away and the company who is responsible for the repairs will **** away all your data.

I've only ever seen these sockets broken when the NB has suffered some kind of trauma as well but I don't do much work with off the shelf systems so maybe Acer has a Design Fault with this model either way the company who repairs it will know what they are doing and how to proceed from here.

Col

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Actually - that's not necessarily true...

by OldER Mycroft In reply to You will also need to sav ...

I had occasion to return my Acer under warranty and had quite a little 'chat' with the Tech at the other end of the phone, a 30 minute 'chat' - he must've been havin' a bad day!

He told me that it is Acer's policy that the customer can remove their harddrive before returning a NB under warranty.


If you can find it, that is!


<Edited for humour, hopefully>

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Me Too

by daxper In reply to Laptop Battery will not c ...

Ya I got my laptop a few weeks ago and a few days ago i went to turn it on and it wouldn't. i have been all over the internet and i still cant find out how to make it work. i dont know if it is the battery or what but i am getting annoyed

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Me too but different

I got a new computer and my they gave me a battery and it's not even charging at all. I'm pissed, and just so everyone here knows: Aarons is not a good place to buy laptops

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Have you checked ...

by OldER Mycroft In reply to Me too but different

The fuse in your AC plug ?

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