Laptop Death but Strange Data Problem

By ajhey ·
My Compaq Laptop died last night - total power failure. Taken to repairer - he said board problem - off to repairer. However he gave no suggestion there could be a data issue.

Needed the data immediately - no problem, I've now got the hard drive in a Noontec case.

Plugging into other laptop - no problem, computer recognises new Drive, seems like all data there, but... now I go to Documents and Settings:
Wife's User account accessible all data there - good.

My User Account is inaccessible - says 'access denied', Properties yields 0 fle size for my folder. - argh!

I was logged into my account when computer turned off. Was working on an Access file on the desktop at the time. Have a hint that data is still there (a Norton virus scan does find files in my account- this was the only program available).

What should I do?


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If you had a password on your user account you need to

by OH Smeg Moderator In reply to Laptop Death but Strange ...

Take Ownership of the Files by following the directions here

If you had Windows Encrypted File System enabled Only applies to XP Pro or if you have third party Encryption software you need to get a copy of the Encryption Key for Windows XP Pro the directions are here

If you have some third party Encryption Software you'll need to follow the directions from the Software maker to recover the Encryption Key.

That should enable you to access and copy your files but if there is anything else just post back and let me know what is happening.


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