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Laptop freezes at startup

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2 replies

by arendssp

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Hi,

I want to try to boot my laptop from the usb flash drive after I have created the bootable flash drive, because my laptop just freezes at the screen with the manufacturer logo after i switch it on. Will booting from the flash drive delete my existing files and stuff I have on the laptop?

Thanks in advance.
Simon

2 replies

by older mycroft

Before you try any other form of boot, you firstly need to find out WHY your laptop is freezing at its splashscreen.

Until that problem is resolved it is likely to freeze no-matter what boot method is invoked.

Make and model of laptop?
What operating system do you have?
Is the system fully updated?
Size of installed harddrive?
What was the last thing you were doing before it froze?

What software have you recently installed?
Have you tried booting in 'safe mode'?
What antivirus, antispyware, antimalware do you have?

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