Laptop freezes when watching youtube/netflix etc. Or playing video games. - TechRepublic
Question
February 9, 2021 at 09:54 AM
speakerbox

Laptop freezes when watching youtube/netflix etc. Or playing video games.

by speakerbox . Updated 5 years, 3 months ago

Hi all,

I Bought a second hand Metabox Laptop off Ebay, which worked perfectly for several months to a year.

Now it has an issue which keeps happening every time I use the laptop, it predominantly seems to happen when I’m watching Video content through YouTube/Netflix etc. Or playing video games.

The Issue is the screen freezes, including the mouse icon on screen, as does the sound. It will stay frozen until I switch the Laptop off with the power button, then turn it back, wait until it boots, then it goes as normal, this can happen several times within 1 hour.

For some reason the Laptop has never frozen when I’ve been playing Pillars Of Eternity (which may not be as demanding as other more modern games on hardware?), but freezes during other games.

Specs are:
Processor: Intel(r) Core(TM) i7-7700HQ CPU @2.80GHz
Installed RAM: 16.0 GB (15.9 GB Usable)
System type: 64-bit operating system, x64-based processor
GPU: NIVIDIA GeForce GTX 1050

Does anyone have any idea what is causing this issue, and how to remedy it?

This discussion is locked

All Comments