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laptop is freezing

By imcara ·
My friend has a dell inspiron 6000. he told me his computer was goosed so i had a look at it.I have uninstalled win xp and re-installed it.(no change)i have ran a registry cleaner program(no change)i have also just formatted his hard drive and re-installed programs to no sucess Am i missing something simple? any help would be great.

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