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laptop keeps freezing

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3 replies

by trukin_74

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About a month ago my laptop began freezing. I called windows tech and we went through several days of troubleshooting and after the third day we thought we had it solved. But oh no later that evening it happened again and continues to do so. So here is the main problem:(everything runs fine in safe mode that is supposed to run.) I turn on my laptop and it starts normally, it goes to the logon screen and asks for the user and password (if I wait to long, 5-10 minutes it may freeze)I enter my info in and wait it may freeze while checking user prefernces and it may not from there on its a guessing game as to when it will freeze again. I thought maybe I needed to clean my registry but after reading some discussion threads I'm not sure that is what I want to do. I'm pretty sure my hard drive is not at fault.

3 replies

by ozi eagle

Hi,

The first thing to do is scan your PC for virii and spyware.
Update you various scanners and then disable system restore. Boot into safe mode and run your scanners.
If you don't have any download AVG, spybot and adaware. Update them and then do above.

Herb

by trukin_74

Thanx for the reply but I have already run all my spyware,adware,etc. After I posted this original ? My computer ran for 2 days without a hitch then when I went ot run a program that has been there for a couple of years it did it again. By the by except for running updates for widows,microsoft and my spyware, adware and anti-virus etc. my computer has NOT been connected to the internet nor had it been connected for 3 weeks prior to when the problem started.

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