Question

  • Creator
    Topic
  • #2170801

    Laptop keeps rebooting on boot screen

    Locked

    by karhu66 ·

    Hi

    The laptop is MSI CX640 it runs windows 7 .

    The problem is that when I start the PC it displays a screen with the MSI and Intel logos then goes to to a black screen and reboot. I cant enter setup or boot from any other device. The keys do nothing, usually the keys a promted on the first screen but they arent.

    I think the issue as something to do with the computers battery dying when in sleep mode.

    Any ideas how to fix this problem?

All Answers

  • Author
    Replies
    • #2443528

      Clarifications

      by karhu66 ·

      In reply to Laptop keeps rebooting on boot screen

      Clarifications

    • #2443526

      Some ideas

      by gechurch ·

      In reply to Laptop keeps rebooting on boot screen

      If it’s not getting to the point of booting from a device, then it’s a hardware issue. Some thoughts:
      * Unplug any USB devices, the hard drive, any additional sticks of RAM, pull out the battery, and remove the Wifi/Bluetooth etc cards and see if the problem still happens (if not, replace them one at a time until you find the culprit)
      * Reset the BIOS. This step varies laptop to laptop. Google the instructions for yours.
      * Is the CPU overheating? If the underside is extremely hot in one area this may be the case. Another tell-tale factor is if the laptop gets further in the boot process after it’s been turned off for a long time (and therefore starts off cooler).
      * Is the power cord connecting fine. I’ve seen laptops give these symptoms because of a dodgy DC jack. Even though the power cord is in its not charging, and if the battery is just about dead a few lights will flicker for a moment then turn off. (This doesn’t sound like case here – it sounds like you get further than that).

Viewing 1 reply thread