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Laptop LCD Screen Problem -- Broken?

By supz ·
Hi all. Hopefully someone will respond to this because I'm not sure where exactly to go from here. I normally am a guru of the desktop computers, but a friend has brought me her laptop in which the screen does not display anything. This is a dell inspiron 5100 laptop and the screen displays NOTHING at any time...What I want to do is first take the screen off to see if the cable came unplugged, but I have no idea how to take the screen off, and I don't want to break her computer, lol. Hoping someone can help instruct me on how to remove the screen/lid on one of these dells...but, the way she described the screen error starting sounds very grim. She dropped this laptop on its side and after that the screen didn't work. So, I would assume she'd probably have broken the LCD screen but my first step in troubleshooting this problem I think is to take off the screen to see what we're working with...

thanks for your help.

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by HAL 9000 Moderator In reply to Laptop LCD Screen Problem ...

Well I don't know if this will help but there are two Manuals to cover the parts and dismantling of the Inspiron 5000 series at the following URL's




If there is no obvious damage to the screen it could just be the back light which all LCD screens use but to change this you would have to dismantle the screen as well as removing it.


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by mjd420nova In reply to Laptop LCD Screen Problem ...

if you insist on taking it apart, look at the screen as it faces you. are there any little circles of indentations. look closely, the may just be rubber plugs under which are some exceedingly small phillips screws. if no indentations, the cover or bevel is held by clips along the edges. use a small wedge of plastic to slide between the two plastic halves
NO METAL you gouge the plastic and it looks terrible and will snag your nylons big time

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by TechnicalMumboJumbo In reply to Laptop LCD Screen Problem ...

Go to premier.dell.com/support and put in the service tag number of the laptop. If it's still under warranty they will replace it completely without you having to check anything.

Don't waste your time opening it, only to void her warranty.

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