Hey, I’ll try and give as much infomation as I can and hopefully there is help out there.
The laptop is a Toshiba Satellite P100-188 and is running XP.
This started happening on my mums laptop(the one in question) about 4/5 day ago. She said it had gone off whilst she was using it normally one night, and the following day whilst I was using it the same thing happened shortly after I’d logged onto my account. Ever since it hasn’t gotten past the Windows loading screen.
I’ve had a look on Google for any help, one mentioned a problem with the drivers for the video card. Its a NVIDIA Geforce Go 7600.
Another I’ve just looked at said that the video card is dead. I don’t know how old the laptop is, but its been in the hands of a gamer previously.
I followed up some of the suggestions related to the video card drivers issue and it does work in safe mode. It also works when I uninstalled the drivers for the NVIDIA card, though the visual quality is really bad, and scrolling is choppy and slow.
Two other suggetions recommended I install the latest drivers from NVIDIA, which put me back to square one with screen going blank after Windows loads. Another suggested an older driver. That worked for about half an hour when what I described originally happened again. I.e. went blank during normal use and then went blank after Windows loaded.
So any help regarding the drivers, or perhaps another solution. Or just confirmation that the card is indeed dead would be lovely, and I’d be very grateful.
Luke.
