Hello,
My name is Andrew. I am a novice IT technician. Lately I’ve been having a problem that is highly embarrassing. I can’t seem to figure out what is wrong. I feel that I should know what it is, but I guess figuring out how to solve new problems is what this line of work is all about.
I will start with…
Basic Specs:
Laptop: Toshiba Qosmio X505-Q8102X
Windows 7 Ultimate x64
18.4″ TruBrite LCD Screen (1680×945)
Intel Core i7-2630M 2.0GHz Processor
320GB Seagate Momentus XT Hybrid Drive
640GB Toshiba HDD
8GB ADATA Pro DDR3 RAM
1.5 GB GDDR5 nVidia GeForce GTX 460M
BD-ROM Combo Drive
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Problem: It won’t POST.
It turns on. Screen stays blank/black. Hard Drive spins up, then stops. RAM has no problems; I tested them on another machine. CPU Fan kicks in, but stays on. My machine stays on until the battery dies. Nothing else happens.
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Attempted Fixes:
I did what any tech would do first: Removing the Battery and press+hold the power button to discharge and reset CMOS. No effect.
I removed the CMOS battery itself and replaced it. No effect.
Then, I disassembled it, piece by piece, and inspected the CPU. No problems; cleaned out the Fans. I reassembled it. No effect.
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Etc.:
I’ve literally been tearing my hair out trying to understand what’s wrong. I am worried that the solution is so obvious I didn’t need to risk disassembling it.
This machine has served me admirably for the past two years without a single problem, other than human errors like forgetting to install drivers for the Graphics Card, etc., which I later corrected.
It is my pride and joy. But I cannot hold onto it forever… if I can’t get it fixed, I will have to sell it for parts. I honestly do not want to do that. I want to learn and do my best to fix this problem before surrendering.
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Thank you for any advice you can yield. I will await response.
